Side table delivery: a pre-acceptance damage inspection checklist
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Frequently Asked Questions


Inspect the side table for scratches, dents, chips, or any visible damage to the surface, edges, and legs. Also, ensure all parts are included and properly assembled.
Inspecting upon delivery allows you to identify any pre-existing damage caused during shipping or handling, making it easier to claim for replacements or repairs.
Contact the retailer or delivery company immediately, providing photos and details of the damage. Most companies have a window for reporting damage after delivery.
Take clear photos of the damage from different angles, noting the date and time. Keep all packaging materials as evidence, and write a detailed description of the damage.
Yes, if the damage is significant, you have the right to refuse the delivery. Note the reason for refusal on the delivery receipt and inform the retailer immediately.
Contact the retailer as soon as possible with photos and details of the damage. They may offer a repair, replacement, or partial refund depending on their policy and the extent of the damage.
Use coasters to prevent water rings, avoid placing hot items directly on the surface, and use furniture polish to maintain the finish. Consider using felt pads under the legs to prevent scratches on your floor.